Legal terms and conditions

The following terms and conditions also contain legal information about your rights to the
Regulations on distance and electronic distance contracts.
1. Scope
2. Angebote und Leistungsbeschreibungen
3. Bestellvorgang und Vertragsabschluss
4. Preise und Versandkosten
5. Delivery, product availability
6. payment arrangements
7. Retention of Title
8. Warranty and warranty
9. liability
10. Speicherung des Vertragstextes
Privacy Policy
12. Cancellation policy and sample revocation instruction
13. Gerichtsstand, Anwendbares Recht, Vertragssprache

1. Scope
1.1. For the business relationship between SAVUE GmbH, represented by the managing directors Swantje van Uehm and Annika van Uehm, Rykestraße 35, 10405 Berlin (hereinafter referred to as "seller") and the customer (hereinafter referred to as "customer") via the online shop are only the following terms and conditions valid at the time of the order valid. Customers are either consumers or entrepreneurs, but only as end customers.
1.2. You can reach our customer service for questions, complaints and complaints
weekdays from 9: 00 CLOCK to 18: 00 CLOCK by e-mail at
1.3. Consumer in the sense of these terms and conditions is any natural person who has a legal transaction
For the most part, neither its commercial nor its independent
professional activity can be attributed (§ 13 BGB). Entrepreneur is a natural or legal person or a legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.
1.4. Deviating conditions of the customer are not recognized and these GTC are also valid, if SAVUE GmbH carries out the delivery to the buyer without reservation in the knowledge of conflicting or deviating conditions of the buyer.

2. Angebote und Leistungsbeschreibungen
2.1. The presentation of the products in the online shop does not constitute a legally binding offer
but an invitation to place an order
Catalogs as well as on the websites of the seller do not have the character of an assurance or guarantee.
2.2. All offers are valid "while stocks last", if not for the products
another is noted. For the rest, errors remain reserved.
2.3 For all promotions (eg discount coupon codes, prize promotions) the following conditions apply:
Our terms and conditions apply. Furthermore, the following conditions apply:
There is no cash payment,
the defined discount on the order value applies to the respective action,
per customer, only one coupon per action,
every action ends at the defined time,
the test kit is excluded,
the offer is valid as long as stocks last and
Participation only with valid coupon code.

Anyone signing up for our newsletter will automatically receive 10% off an order using the coupon code, which is automatically sent by email. Cash payment is excluded. The voucher is not transferable. The test kit is excluded from the promotion. Our terms and conditions apply.

3. Bestellvorgang und Vertragsabschluss
3.1. The customer can select products from the assortment of the seller without obligation and
Collect them via the "add to cart" button in a so-called shopping cart.
Afterwards, the customer can click on the button "Continue to checkout" within the shopping cart.
zum Abschluss des Bestellvorgangs schreiten.
3.2. With the button "Order Paid" the customer submits a binding application for the purchase of the goods in the shopping cart. Before sending the order, the customer can save the data
change and view at any time. Necessary information is marked with an asterisk (*).
3.3. The seller then sends the customer an automatic confirmation of receipt by e-mail
in which the customer's order is listed again and the customer over
Print the "Print" function (order confirmation). The automatic
Acknowledgment of receipt merely documents that the customer's order is from the seller
The purchase contract is only concluded when the seller ships the ordered product within 2 days to the customer, or handing over the shipment to the customer with a second e-mail, express order confirmation or delivery confirmed the invoice.
3.4. If the seller allows a prepayment, the contract comes with the
Provision of bank details and payment request. If the payment despite
Due date even after renewed request not until 10 calendar days
After sending the order confirmation to the seller, the seller may cancel the order
Cancel contract with the consequence that the order is invalid and the seller has no obligation to deliver. The order is then done for the buyer and seller without further consequences. A reservation of the article in advance payments is therefore only for 10 calendar days.

4. Preise und Versandkosten
4.1. All prices quoted on the seller's website are in euros (€), including applicable statutory sales tax. Deviating prices that may be displayed on pages loaded from cache data (eg browser cache, proxy, etc.) are invalid. Discount and promotion prices are only valid for the specified period.
4.2. In addition to the prices quoted, the seller charges for the delivery
Shipping. The shipping costs are the buyer on a separate information page
and clearly communicated during the ordering process. At the latest on the last order page before the purchase the complete costs are shown.

5. Delivery, product availability
5.1. As far as advance payment (eg Sofortüberweisung, PayPal etc.) is agreed, the handover to the shipping company takes place 2 - 3 working days after receipt of payment. For orders on account (Klarna), the transfer to the shipping company takes place within 2 - 3 working days after receipt of payment.
5.2. If not all products ordered are in stock, the seller is entitled to partial deliveries after written agreement with the customer at his expense, as far as this is reasonable for the customer. There may be further shipping costs for the customer.
5.3. If the product ordered is not available, because the seller with this product of
his supplier is not supplied by no fault of his own, the seller of the
Resign contract. In this case, the seller will inform the customer immediately and
If necessary, propose the delivery of a comparable product. If no comparable
Product is available or the customer does not wish to receive a comparable product,
the seller will immediately reimburse the customer for any consideration already provided.

6. payment arrangements
6.1. The customer may within the framework and before completion of the order process from the available
to select the following payment methods. Customers are informed about the available means of payment on a separate information page.
6.2. If third party providers are charged with the processing of payments, eg Paypal or Klarna, their terms and conditions apply.
6.3. If the due date of the payment is determined according to the calendar, the customer is already in default by default of the appointment. In this case, the customer has the legal
To pay default interest.
6.4. The obligation of the customer to pay default interest excludes the assertion
further damage caused by the seller by default.
6.5. The customer is only entitled to offset if his counterclaims are legally established or recognized by the seller or if there are undisputed claims. The customer can only exercise a right of retention if the claims result from the same contractual relationship.

7. Retention of Title
The goods delivered remain the property of the vendor until full payment has been received.

8. Warranty and warranty
8.1. The warranty is determined by legal regulations. Obvious defects must be reported to the seller within 14 days after the occurrence of the defect in text form (eg letter / e-mail). For the timeliness of the notification of defects the sending of the message is sufficient. The warranty right expires if the advertisement is not made on time and it refers to these obvious defects.
This does not apply if the seller has fraudulently concealed the defect or has assumed a guarantee for the condition of the goods.
8.2. A guarantee exists only with the goods delivered by the seller, if this expressly
was delivered. Customers are informed about the warranty conditions prior to initiating the order process.

9. liability
9.1. The following exclusions and limitations of liability apply to a liability of the seller for damages without prejudice to the other statutory requirements.
9.2. The seller is liable without limitation, as far as the cause of damage on purpose or gross
Negligence is based.
9.3. Furthermore, the seller is liable for the slightly negligent breach of essential obligations,
whose violation jeopardizes the achievement of the purpose of the contract or for the infringement of
Obligations the fulfillment of which is the proper execution of the contract in the first place
which the customer regularly trusts. In this case, the
Seller only for the predictable, contract-typical damage. The seller is liable
not for slightly negligent violation other than those mentioned in the preceding sentences
9.4. The above limitations of liability do not apply to injury to life, body
and health, for a defect after assuming a guarantee of the nature of the
Product and fraudulently concealed defects. The liability after the
Product liability law remains unaffected.
9.5. As far as the liability of the seller is excluded or limited, this also applies to the
personal liability of employees, representatives and vicarious agents.

10. Speicherung des Vertragstextes
10.1. The customer can read the contract text before submitting the order to the seller
print out by using the print function of his browser in the last step of the order.
10.2. The seller also sends the customer an order confirmation with all order data
to the e-mail address provided by him. The customer also receives with the order confirmation
a copy of the terms and conditions together with the cancellation policy and the notes on shipping costs and delivery and payment. If you should have registered in our shop, you can
View your abandoned orders in your profile section. In addition, we save
the contract data, but make him inaccessible on the Internet.

Privacy Policy
11.1. The seller processes personal data of the customer earmarked and
according to the legal regulations.
11.2. The personal data provided for the purpose of ordering goods (such as
Example name, e-mail address, address, payment details) will be fulfilled by the seller
and execution of the contract. This data is treated confidentially and not on
Third parties who are not involved in the order, delivery and payment process.
11.3. The customer has the right to obtain information free of charge on request
Personal data stored by the seller about him. In addition, he has the right to correct inaccurate data, block and delete his personal information
Data, as far as no legal storage obligation precludes.
11.4. Further information on the nature, extent, location and purpose of the collection, processing and
Use of the required personal data by the seller can be found in the
Data protection.

12. Withdrawal
12.1. (Conditions)
As a consumer when concluding a distance selling transaction, the customer is in principle entitled to a statutory right of revocation, which we subsequently inform in accordance with the statutory model. The exceptions to the right of withdrawal are regulated in paragraph 2. In paragraph 4 there is a sample revocation form.
Details on revocation:
You have the right to withdraw within fourteen days without giving a reason this contract.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of revocation, you must notify us (SAVUE GmbH, Rykestrasse 35, 10405 Berlin,, + 49 30 612 99563) by means of a clear statement (eg a letter or e-mail sent by post) inform about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
To meet the withdrawal deadline, it is important that you send your communication concerning the right of withdrawal before the withdrawal period has expired.
Effects of cancellation
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.
We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.
You must return the goods immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract to SAVUE GmbH, Rykestrasse 35, 10405 Berlin, or to hand them over to us. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You must pay for any loss in value of the goods only if this loss of value due to a test on the nature and functioning of the goods is not necessary extent to them.
End of withdrawal
12.2 (exclusion of the right of withdrawal)
The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if the seal has been removed after delivery.
12.3 (notes)
The modalities mentioned in this section "Returns" are not a condition for the effective exercise of the right of withdrawal.
Customers are requested to return the goods to the seller prior to return [to SAVUE GmbH, Rykestraße 35, 10405 Berlin, or by email to:] to announce the return. In this way, they enable the seller to allocate the products as quickly as possible.
Customers are requested to send the goods back to the seller as a prepaid parcel and to keep the proof of delivery.
Customers are asked to avoid damage or contamination of the goods. If possible, the goods should be returned in original packaging with all accessories to the seller. If the original packaging is no longer in the possession of the purchaser, another suitable packaging should be used in order to ensure adequate protection against transport damage and to avoid any claims for damages due to defective packaging.
12.4 (Sample Withdrawal Form)
If you want to revoke the contract, please fill out this form and return it.
- To SAVUE GmbH, Rykestraße 35, 10405 Berlin,
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
- Ordered on (*) / received on (*)
- Name / consumer (s)
- Address of the / consumer (s)
- Signature of / consumer (s) (only with message on paper)
- date
(*) Delete where inapplicable.
You can use the sample form here also as PDF download and print.

13. Gerichtsstand, Anwendbares Recht, Vertragssprache
13.1. For all disputes with consumers (paragraph 13 BGB) from or in connection with this contract (including its validity) and all individual call-offs Berlin is deemed to be the place of jurisdiction if the consumer does not have his general place of jurisdiction in Germany or has other EU member states ,
If the customer is a merchant, a legal entity under public law or a special fund under public law, Berlin shall be deemed to be the place of jurisdiction. This also applies if the buyer is an entrepreneur within the meaning of paragraph 14 BGB.
13.2. The contract languages ​​are German and English. In case of doubt, the German version applies.
13.3. Severance clause
If any provision of this contract is or becomes wholly or partially invalid or unenforceable, this shall not affect the validity of the remaining provisions of this contract. The same applies if and to the extent that a gap should be found in this contract. In place of the ineffective or unenforceable provision or to fill the gap, an appropriate provision shall apply which, as far as legally possible, comes closest to or corresponds to what the Contracting Parties wanted economically or if they wished to do so in accordance with the spirit and purpose of this contract, provided they did so Point. This shall also apply if the invalidity of a provision is based, for example, on a scope of the service or time (deadline or date) provided for in this contract; In such cases, a legally permissible level of performance or time (deadline or date) that comes as close as possible to the economic purpose of the intended purpose will replace the agreed one.

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